Matrixport Knowledge Base

Matrixdock Officially Launches Gold Token, XAUm

Published September 13th, 2024 by Matrixport Official

Dear Matrixport Users, Matrixdock, a digital assets platform that provides access to real-world assets ("RWA") through tokenization and a brand wholly-owned by Matrixport, is excited to announce the official launch of its on-chain gold token, XAUm , on September 16th. Launch Date: September 16, 2024 Supported Tokens: USDT, USDC Minimum Investment

Announcement of the Completion of Acquisition of Crypto Finance (Asset Management ) AG

Published September 30th, 2024 by Matrixport Official

Dear Matrixport User, We are pleased to announce the completion of its all-cash acquisition of Crypto Finance (Asset Management) AG (“CFAM”) on 30 September 2024. Launched in 2017, CFAM is the first supervised crypto assest manager for collective investments authorized by FINMA, previously part of the Deutsche Börse-owned Crypto Finance Group (CFG

Matrixport Launches EigenLayer (EIGEN) Dual-Currency Product

Published October 24th, 2024 by Matrixport Official

Dear Matrixport Users, Matrixport Dual Currency products now support EigenLayer (EIGEN). Users can log in to the Matrixport APP and visit the Dual Currency section to explore. Details of the EIGEN Dual Currency Product: Minimum Investment: 10 EIGEN Investment Period: 1 - 6 days (subject to the latest investment period shown on the APP) Reference APY

What is Dual Currency-Altcoin-USDⓈ, and how to invest?

Published June 20th, 2023 by Matrixport Official

Dual Currency Product Dual Currency Product is a non-principal protected investment product with floating return. The yield of the product is secured at the time of purchase, while the currency in which the product will be settled changes depending on how the Settlement Price compares with the Linked Price. A short-term investment product, Dual Curr

Announcement on the Launch of Matrixport's Chinese Brand Name and New Slogan

Published October 14th, 2024 by Matrixport Official

Dear Matrixport Users, To further enhance the platform's user experience and service quality, Matrixport has launched a brand-new upgrade, which includes comprehensive improvements to the Chinese brand name, visual identity, and slogan. Starting today, Matrixport will launch the Chinese brand name and a new slogan "Invest and Earn Crypto". The brand

Announcement of Matrixport Spot Trading Official Launch

Published August 27th, 2024 by Matrixport Official

Dear Matrixport User, We are pleased to share the official launch of Matrixport Spot Trading, aimed at providing users with greater liquidity and depth paired with a seamless trading experience and lower spot trading fees. Download or update the Matrixport APP to the latest version (V3.8.81(646)) to experience this new feature. Key features of

Matrixport Launches New Structured Product "Buy Now Pay Later"

Published October 31st, 2024 by Matrixport Official

Dear Matrixport Users, We are pleased to announce that Matrixport has officially launched its new structured product "Buy Now Pay Later(“BNPL”)". BNPL is a unique, industry-first structured product that combines crypto assets with traditional financial investment tools known as “installment warrants”*. It allows users to secure potential returns

Matrixport Launches “Official Channel Verification” to Enhance User Asset Security

Published October 9th, 2024 by Matrixport Official

Dear Matrixport Users, To further improve the security of Matrixport, Matrixport has officially launched the Official Channel Verification function. Currently, Matrixport supports multiple channel verification, such as website links, email addresses, phone numbers, WeChat IDs, X(Twitter) accounts, Telegram IDs, Instagram accounts, LinkedIn accounts,

How to complete Institutional Verification

Published June 20th, 2023 by Matrixport Official

1. Account Registration / Login Register an Institutional Verification account or log in to your existing account (i) If you do not have an existing account: (a) Click ‘Sign Up (b) Enter a valid ‘Email address’, ‘Contact Name’, ‘Phone number’, ‘Designation’ and ‘Set Password’ (c) Verification code will be sent via email. If the email does not appear

Announcement of Matrixport Launched New Structured Product - Seagull

Published September 9th, 2024 by Matrixport Official

Dear Matrixport Users, We are so pleased to announce that Matrixport has launched a new structured product - Seagull. Seagull is an innovative financial management tool designed for unilateral market conditions. It is suitable for aggressive investors and users who want to respond flexibly in volatile markets. Whether the market is rising or falling

Announcement of Matrixport's subsidiary Fly Wing Receives In-Principle Approval for Major Payment Institution License in Singapore

Published October 29th, 2024 by Matrixport Official

Dear Matrixport Users, We are pleased to announce that Fly Wing Technologies Pte Ltd ("Fly Wing"), a wholly owned subsidiary of Matrixport, has received an in-principle approval ("IPA") from the Monetary Authority of Singapore ("MAS") for its Major Payment Institution License ("MPI license") application. The IPA marks an important milestone for Fly

How to withdraw?

Published June 20th, 2023 by Matrixport Official

Select the token type you wish to withdraw in the “Wallet” Tab, click “Withdraw” and you’ll enter the Withdraw page. You would be requested to key in the amount you intend to withdraw and the receiver’s address. However, in order to ensure the safety of your assets, there are several additional procedures for withdrawal. To complete these procedu