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Teddy Neoh
teddy.neoh@matrixport.com
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Matrixport System Upgrade Notice
Published September 23rd, 2024 by Teddy Neoh
Dear users: We would like to inform that Matrixport application will undergo system maintenance and upgrade on September 24, 2024 at 9:00 (UTC+8). All deposit and withdrawal service for all network token will be suspended for approximately 30 minutes, until the system maintenance and upgrade successfully complete . Please note: Some users may expe
Matrixport System Upgrade Notice-20240619
Published June 19th, 2024 by Teddy Neoh
Dear Matrixport users, We would like to inform you the Matrixport app will be undergoing scheduled maintenance and a system upgrade on June 20, 2023, starting at 8:00a.m. (GMT+8). The maintenance work is expected to last for approximately 60 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologize fo
Matrixport System Upgrade Notice
Published September 23rd, 2024 by Teddy Neoh
Dear users: We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on September 24, 2024 starting at 9:00 (GMT+8). The maintenance work is expected to last for 30 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologise for any inconvenience ca
Setting Up Microsoft Authenticator
Published June 17th, 2024 by Teddy Neoh
Microsoft Authenticator enhance the security of your online accounts by adding an extra layer of protection. To set up the authenticator, please follow the following steps: 1.Download Microsoft Authenticator. You can download the app in your phone's app stores. Kindly refer below: 2. Access your Matrixport account and select top left “Me” icon. Onc
Matrixport to Support MATIC(Polygon) Rebrand to POL(Polygon Ecosystem Token)
Published September 3rd, 2024 by Teddy Neoh
Matrixport will be supporting the rebranding of MATIC(Polygon) to POL(Polygon Ecosystem Token). Below are the arrangements: SPOT TOKEN i) Matrixport will suspended the deposit and withdrawals of MATIC token services, starting 18:00 (UTC+8) on September 03, 2024; ii) Users' MATIC will be converted to POL on a 1:1 basis. Opening of deposits, withdra
Matrixport Will Support FIL (Filecoin) Network Upgrade
Published November 20th, 2024 by Teddy Neoh
Dear users: FIL (Filecoin) is scheduled to undergo a network upgrade on November 21, 2024 at 06:00 (UTC+8). Matrixport will support the network upgrade of FIL. Kindly refer below arrangements: Matrixport will suspend the deposit and withdrawal for FIL network token services, starting 06:00 on November 21, 2024 (UTC+8); We will reopen deposits
Matrixport System Upgrade Notice
Published September 23rd, 2024 by Teddy Neoh
Dear users: We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on September 24, 2024 starting at 9:00 (GMT+8). The maintenance work is expected to last for 30 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologise for any inconvenience ca
Matrixport Will Support the BNB Smart Chain（BEP20) Network Upgrades & Hard Fork
Published September 23rd, 2024 by Teddy Neoh
Dear users: BNB Smart Chain (BEP20) is scheduled to undergo a network upgrade and hard fork on September 26, 2024 at 10:00 ( UTC+8 ). Matrixport will support the network upgrade of ( BEP20 ). Kindly refer below arrangements: i) Matrixport will suspended the deposit, withdrawal and exchange fund transfer services of BEP20 network token services,
Matrixport will support Fetch.ai (FET), Ocean Protocol (OCEAN) and SingularityNET (AGIX) Token Merge
Published June 25th, 2024 by Teddy Neoh
Dear user: Matrixport will support the Ocean Protocol (OCEAN) and SingularityNET (AGIX) token merge to Fetch.ai (FET) using the new project name Artificial Superintelligence Alliance （ASI). General Starting 2024-06-30 20:00 ( GMT+8 ), deposits and withdrawals of Ocean Protocol (OCEAN) and SingularityNET (AGIX) will be suspended in Matrixport. *Ple
Matrixport System Upgrade Notice
Published November 12th, 2024 by Teddy Neoh
Dear Matrixport users, We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on November 13, 2024, starting at 8:00am (GMT+8). The maintenance work is expected to last for approximately 30 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologi
Matrixport to Support the Kaia (KLAY) Rebranding to Kaia (KAIA)
Published November 4th, 2024 by Teddy Neoh
Matrixport will be supporting the rebranding of Kaia (KLAY) to Kaia (KAIA). Below are the arrangements: SPOT TOKEN i) Matrixport will suspended the deposit and withdrawals of KLAY token services, starting 10:00 (UTC+8) on November 05, 2024; ii) Users' KLAY will be converted to KAIA on a 1:1 basis. Opening of deposits, withdrawals, and trading of K
Matrixport System Upgrade Notice
Published July 9th, 2024 by Teddy Neoh
Dear Matrixport users, We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on July 10, 2024, starting at 7:00 (GMT+8). The maintenance work is expected to last for approximately 30 minutes. Upgrade start time: 2024-07-10 7:00（GMT+8） Estimated completion time: 2024-07-10 7:30（ GMT +8）
Matrixport Will Support OP (Optimism) Network Upgrade
Published July 9th, 2024 by Teddy Neoh
Dear users: OP (Optimism) is scheduled to undergo a network upgrade on July 11, 2024 at 00:00 (UTC+8). Matrixport will support the network upgrade of Optimism (OP). Kindly refer below arrangements: Matrixport will suspended the deposit and withdrawal for OP network token services, starting 18:00 on July 10, 2024 (UTC+8); We will reopen deposits a
Matrixport Will Support Render (RNDR) token swap to Render (RENDER)
Published July 19th, 2024 by Teddy Neoh
Dear user: Matrixport will support the Render (RNDR) token swap to Render (RENDER). General Deposits and Withdrawals Starting 2024-07-19 12:00 (GMT+8), deposits and withdrawals of Render (RNDR ) will be suspended in Matrixport; * Note: Any RNDR tokens deposited after this will not be credited * After the event is complete, deposits and withdraw
Matrixport System Upgrade Notice
Published July 9th, 2024 by Teddy Neoh
Dear Matrixport users, We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on July 10, 2024, starting at 7:00 (GMT+8). The maintenance work is expected to last for approximately 30 minutes. Upgrade start time: 2024-07-10 7:00（GMT+8） Estimated completion time: 2024-07-10 7:30（ GMT +8）
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