Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
CN Chinese
N Traditional Chinese
  • Home
  • Announcement

On the suspension of USDC Wires

Written by Tracy Chen

Updated at July 5th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • General FAQ
  • Announcement
  • Account Security
  • Getting started
  • Investment Products
    Structured Investment Auto-Invest Non-Liquidating Loan Grid Trading Dual-currency Products Limit Order Trading Intro of Leverage Product Intro of Flexi Saving Product Dip Hunter Trend Intelligence DeFi Smart Pool Product Broker Private copy trading
  • Matrixport.hk
    FAQ
+ More

Dear clients:

We wish to inform you that due to operational changes of Silvergate bank, USD-USDC wire transfer transactions will be temporarily suspended and unavailable with effect from 3rd March at 18:00 (UTC+8).

All other Matrixport services continue to operate as normal, including on-off ramp alternative channels such as Banxa, Bitgin, Mercuryo, Simplex.

We are working on resuming USD-USDC wire transactions and will keep you updated via our App.

Thank you for your continued support.

Matrixport team
March 3, 2023

wire halt usdc halt

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Announcement Regarding Support for Optimism (OP) Network Upgrade
  • Scheduled Platform Upgrade Notice: Temporary Suspension of Leveraged Products
  • App Server Upgrade Notice
  • Risk Reminder about Using Google Authenticator
  • Matrixport Will Support the Gala (GALA) Contract Swap

Products

  • Earn
  • Invest
  • Trade
  • Loan
  • Buy Crypto
  • ETH 2.0
  • Custody
  • Derivatives Trading

Institutions

  • Prime Brokerage
  • Lending
  • Capital Management
  • Research
  • Custody

Security

Resources

  • Blog
  • News
  • Learn

Support

  • FAQ

About Us

  • Company
  • Partners
  • Careers

Follow Us

  • Twitter logoTwitter
  • Telegram logoTelegram
  • Facebook logoFacebook
  • LinkedIn logoLinkedIn
  • Instagram logoInstagram
  • Reddit logoReddit
  • Discord logoDiscord
  • YouTube logoYoutube
ALL RIGHTS RESERVED © 2024 Matrixport | Privacy Policy | Terms & Conditions
Expand