Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
CN Chinese
N Traditional Chinese
  • Home
  • Account Security

How to modify login password?

Written by Tracy Chen

Updated at July 5th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • General FAQ
  • Announcement
  • Account Security
  • Getting started
  • Investment Products
    Structured Investment Auto-Invest Non-Liquidating Loan Grid Trading Dual-currency Products Limit Order Trading Intro of Leverage Product Intro of Flexi Saving Product Dip Hunter Trend Intelligence DeFi Smart Pool Product Broker Private copy trading
  • Matrixport.hk
    FAQ
+ More

If you remember the original login password: log in Matrixport App, click - [ME] - [ Account Security] - [Login Password] - [Modify], follow the instructions to reset your trading password.

4.jpg5.jpg6.jpg

Remind you:

   1.You will be unable to withdraw from this account for 24 hours after changing your password.

   2.Password standard: 8-20 digits, at least number, uppercase and lowercase letter or special letter  concluded.

change password login password

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Matrixport User Security Guide
  • What if I have no access to my phone?
  • How to reset/modify Pay PIN password?
  • What if I have no access to my email?

Products

  • Earn
  • Invest
  • Trade
  • Loan
  • Buy Crypto
  • ETH 2.0
  • Custody
  • Derivatives Trading

Institutions

  • Prime Brokerage
  • Lending
  • Capital Management
  • Research
  • Custody

Security

Resources

  • Blog
  • News
  • Learn

Support

  • FAQ

About Us

  • Company
  • Partners
  • Careers

Follow Us

  • Twitter logoTwitter
  • Telegram logoTelegram
  • Facebook logoFacebook
  • LinkedIn logoLinkedIn
  • Instagram logoInstagram
  • Reddit logoReddit
  • Discord logoDiscord
  • YouTube logoYoutube
ALL RIGHTS RESERVED © 2024 Matrixport | Privacy Policy | Terms & Conditions
Expand