Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (US)
US English (US)
CN Chinese
N Traditional Chinese
  • Home
  • Matrixport.hk
  • FAQ

How to make Deposit/Withdrawal with Matrixport.hk?

Written by Euan Li

Updated at February 26th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • General FAQ
  • Announcement
  • Account Security
  • Getting started
  • Investment Products
    Structured Investment Auto-Invest Non-Liquidating Loan Grid Trading Dual-currency Products Limit Order Trading Intro of Leverage Product Intro of Flexi Saving Product Dip Hunter Trend Intelligence DeFi Smart Pool Product Broker Private copy trading
  • Matrixport.hk
    FAQ
+ More

Once you’re done with this, it’s time to get some funds into the account. Doing so is very easy as all you need to do is select the cryptocurrency of preference and hit the deposit or the withdraw button – depending on what you want to do:

 

How to Deposit?

Within Matrixport.hk, on [Assets] choose a token such as BTC, click [Deposit],select the coin/token you prefer.

Select your preferred network, scan QR code or copy address to make a deposit.

How to make withdrawal?

 

Before your withdrawal, you need to complete the identity verification KYC advanced, bound your mobile phone or set up Google authenticator, and set the fund password on BIT.

 

Within Matrixport.hk, on [Assets], click [Withdraw], select the coin you prefer to withdraw

Please take note:

1) Make sure your deposit has the full required network confirmation before the withdrawal

2) Once the withdrawal generates a hash, there's no chance to retrieve it, please kindly wait for the network confirmation.

❗Please note: For token which requires adding tags such as TON or XRP, etc, please ensure you fill in both the address and tag. Kindly check before making any deposit

withdrawal deposit

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Do I Need Two-Factor Authentication (2FA)?
  • How to Register an Account?
  • Trading Rules
  • What is Spot Trading Limit and Rules?

Products

  • Earn
  • Invest
  • Trade
  • Loan
  • Buy Crypto
  • ETH 2.0
  • Custody
  • Derivatives Trading

Institutions

  • Prime Brokerage
  • Lending
  • Capital Management
  • Research
  • Custody

Security

Resources

  • Blog
  • News
  • Learn

Support

  • FAQ

About Us

  • Company
  • Partners
  • Careers

Follow Us

  • Twitter logoTwitter
  • Telegram logoTelegram
  • Facebook logoFacebook
  • LinkedIn logoLinkedIn
  • Instagram logoInstagram
  • Reddit logoReddit
  • Discord logoDiscord
  • YouTube logoYoutube
ALL RIGHTS RESERVED © 2024 Matrixport | Privacy Policy | Terms & Conditions
Expand