Matrixport Knowledge Base

Matrixport System Upgrade Notice-20240529

Published May 28th, 2024 by Euan Li

Dear Matrixport users, We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on May 29, 2024, starting at 8:00am GMT+8. The maintenance work is expected to last for approximately 60 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologise fo

Matrixport System Upgrade Notice

Published January 26th, 2024 by Euan Li

Dear Matrixport users, We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on Jan 30, 2023, starting at 7:00am GMT+8. The maintenance work is expected to last for approximately 120 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologise f

Matrixport System Upgrade Notice

Published January 22nd, 2024 by Euan Li

Dear Matrixport users, We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on Jan 30, 2023, starting at 7:00 am GMT+8. The maintenance work is expected to last for approximately 120 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologise

What is Spot Trading Limit and Rules？

Published December 4th, 2023 by Euan Li

The parameters of the spot trading market rules are as follows: Trading pair Minimum order quantity Order quantity step Quotation step Minimum order size Max buy and min sell limit BTC/USDT 0.0001 BTC 0.000001 BTC 0.01 USDT 10 USDT Index price ±2% ETH/USDT 0.001 ETH 0.0001 ETH 0.01 USDT 10 USDT Index price ±2% *The highest bid/lowest ask price limi

How to Register an Account?

Published December 4th, 2023 by Euan Li

Visit to our page https://www.matrixport.hk/signup Simply select the preferred option email address or mobile number, input your password and if you have any referral, just input the referral code, tick on I agree to the User Agreement and Privacy Policy. Click Sign up and a verification code sent to your email/mobile. Once you have your account

Trading Rules

Published December 4th, 2023 by Euan Li

Instrument Min Size Size Step Price Step Minimum Trading Volume Order Price Cap Max Number of Open Orders ETH-USDT 0.001 ETH 0.0001 ETH 0.01 USDT 10 USDT 1.50% 200 BTC-USDT 0.0001 BTC 0.000001 BTC 0.01 USDT 10 USDT 1.50% 200

Create a Matrixport account

Published June 20th, 2023 by Euan Li

Open Matrixport App, under [Me] tab, choose [Log In]. Click [Sign Up] on the top of right corner. Sign up with email such as gmail or phone number. As for login password, please meet at least 3 standards as below: ① One lowercase letter ② One uppercase letter ③ One number ④ One special letter After setting password, sign up com

Do I Need Two-Factor Authentication (2FA)?

Published December 4th, 2023 by Euan Li

Two-Factor Authentication (2FA) mechanism adds additional level of protection to your account. This means that when you access your account, you will need to use either Google Authenticator or SMS or E-mail verification code in addition to your password. We strongly recommend our users to activate 2FA to add extra protection. However, 2FA is not man

超级代理

Published November 15th, 2023 by Euan Li

一. 如何成为Matrixport超级代理 ● 区块链的资深爱好者，拥有不低于300人的社群资源； ● Crypto行业意见领袖，社交媒体（推特，微博，Facebook或YouTube等）粉丝数不低于500人； ● 有一定的拉新及推广能力，愿意将Matrixport介绍给社区用户；二. 超级代理权益 ● 全站返佣——享受现货&合约交易手续费返佣，投资及理财产品提成返佣； ● 固定月薪——¥1,500 元初级月薪，最高可获得¥8,000元固定月薪； ● 激励奖金—— 每月高达¥ 27,000 元的激励奖金； ● 节日礼遇—

Matrixport.hk Restricted Countries

Published January 3rd, 2024 by Euan Li

Due to compliance and regulatory requirements, Matrixport.hk currently doesn't provide service to customers from the following countries/regions/territories: 1. Asian regions: China Mainland, Singapore, Democratic People's Republic of Korea, Japan, Iran, Syria, Myanmar,Uzbekistan 2. America's regions: United States of America, Canada, America

Matrixport System Upgrade Notice 20240228

Published February 27th, 2024 by Euan Li

Dear Matrixport users, We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on Feb 28, 2024, starting at 7:00am GMT+8. The maintenance work is expected to last for approximately 120 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologise f

Helpjuice Article Editor (WOW)

Published June 20th, 2023 by Euan Li

With the Helpjuice editor, you can attach images, and edit them on-the-fly with our advanced image editor. Example below : We support the 'basics' such as tables, text formatting and all the other standard features you'd expect. Some of the cool features our users love are such as Accordians/Tabs (see below), Article History (click on the top-righ

Matrixport Glossary

Published June 20th, 2023 by Euan Li

This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All

Matrixport System Upgrade Notice 20240222

Published February 21st, 2024 by Euan Li

Dear Matrixport users, We would like to inform you that the Matrixport app will be undergoing scheduled maintenance and a system upgrade on Feb 22, 2024, starting at 7:00am GMT+8. The maintenance work is expected to last for approximately 120 minutes. Please note: Some users may experience temporary access delays during the upgrade. We apologise f

How to make Deposit/Withdrawal with Matrixport.hk?

Published December 4th, 2023 by Euan Li

Once you’re done with this, it’s time to get some funds into the account. Doing so is very easy as all you need to do is select the cryptocurrency of preference and hit the deposit or the withdraw button – depending on what you want to do: How to Deposit? Within Matrixport.hk, on [Assets] choose a token such as BTC, click [Deposit],select the coin

Announcement Regarding Support for Tron Network(TRX) Upgrade

Published June 13th, 2024 by Euan Li

Dear users: Matrixport will temporarily suspend the deposit and withdrawal services of TRC20 network tokens on June 15, 2023 at 3:00am (UTC+0) to support the network upgrade of Tron Network(TRX) . We will reopen deposits and withdrawals once we deem the upgraded network to be stable, and will not notify you in a further announcement. Thanks for

Welcome To Helpjuice (2min video)

Published June 20th, 2023 by Euan Li

Welcome to Helpjuice! This is a sample article we wrote for your to better try Helpjuice's Article Editor. Quick 65 second intro to Helpjuice Your browser does not support HTML5 video. What is Helpjuice? Helpjuice is a super powerful knowledge base that is very simple and customizable. Why do people use Helpjuice? The top three reasons people choo