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买币帮助说明

Written by Tracy Chen

Updated at July 5th, 2023

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  • 新手帮助
  • 账号安全
  • 常见问题
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1.登陆Matrixport账户(www.matrixport.com),点击买币,输入购买总金额和需要购买的币种,点击下一步,不支持中国大陆信用卡支付

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  • 目前支持的法币币种包括:EUR, USD, CAD, JPY, GBP, KRW, RUB, AUD, CHF, CZK, DKK, NOK, NZD, PLN, SEK, TRY, ZAR, HUF, ILS, PLN, INR, AED, UAH, HKD, MYR, NGN, TWD, BGN, BRL, MAD, RON, MXN.
  • 目前可以购买的加密货币:BTC, ETH, BCH, LTC, USDT, XRP, DASH.
  • 每笔订单最小购买金额:50USD,最大购买金额20000USD
  • 支持Visa, Mastercard信用卡和借记卡购买

确认订单

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付款前页面会展示订单详情,请仔细核对订单详情和免责声明,没有问题请勾选【我已阅读并同意免责申明】后点击“前往付款”。

2. 付款

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填写信用卡/借记卡信息,请全部用英文填写

Card Number: 卡号

Expires: Month Year 信用卡/借记卡到期月,年

Name on Card: First name Last name 卡片持有人姓名:名字,姓氏

Security Code: 安全码(卡片背面条形码下方数字最后三位)

 

Billing Address: 账单地址

Address: 地址

Address 2 (Optional): 地址2,选填

City:城市

ZIP code:邮政编码

Country:国家

State:州/省

 

Contact details:联系人信息

Email:邮箱地址

Phone number: 电话号码 (格式:+国家代码电话号码,如:+8618111111111)

Date of birth:生日

 

I have read and agreed to the Terms and Conditions and Privacy Policy

我已阅读并同意条款以及隐私政策

请仔细阅读条款和隐私政策,没有问题点击 【Pay Now】继续付款。

您最后购买的加密资产的金额取决于您最终完成付款时的汇率。

 

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您的付款已被授权,请不要关闭窗口。

3. 身份认证

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  • 上传身份证件进行身份认证,支持的身份证件:护照,驾照,身份证。

Upload identity document 上传身份证件

We are legally obligated to verify your identity using an official document.

Your data will be used for verification purposes only.

我们有义务使用正式文件来验证您的身份,您的信息将仅用于验证目的。

Select the document you want to upload: 请选择您要上传的文件类型

Passport:护照

ID Card:身份证

Driver’s License:驾照

 

Please make sure that: 请确保您上传的证件符合以下要求:

 

Your document is valid internationally:您的证件在国际通用

All 4 corners are fully visible:证件四个角落清晰完整

The text is readable and in English:证件上的文字可读,并且是英文

Using flash is not allowed:拍摄证件时请不用使用闪光灯

 

Upload: 上传

Choose passport/ID card/Driver’s license image: 选择护照/身份证/驾照图片 (从电脑里选择图片上传)

  • 上传的图片大小应该在150KB-20MB之间,图片过小或者过大都会导致无法提交。

Identity document details:身份证件信息(as it appears in the document you’ve uploaded 请填写与您上传的证件一致的信息)

First Name:名

Last Name:姓

Date Of Birth:出生日期

Country:国家

Document expiry date:证件到期时间

 

Residential address:详细住址信息

Same as billing address:与账单地址一致 (若居住地址与账单地址一致,则勾选此项,无需再次填写住址信息,若不一致,取消勾选,再次填写居住信息)

Address: 住址信息

City:城市

ZIP Code:邮政编码

Country:国家

 

Upload Docuemnt上传证件

填写完相关信息并已上传身份证件后,点击Upload Document,提交信息和文件。

 

5. 上传手持卡片自拍照片

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Your Selfie, please 请上传手持卡片照片

Please provide us a photo of you (a selfie) holding the credit card used for the payment. The card’s first and last 4 digits should be visible, along with the name on card and the expiration date. 

The middle 8 digits must be covered.

请您提供一张手持信用卡(付款时使用的信用卡)的照片(自拍照)。请露出该卡的前四位和后四位卡号以及卡片上的持卡人姓名和有效期。

请遮挡卡片中间8位数字。

The photo must be taken with proper lighting, clearly showing your face with card details visible.

请在合适的光线下拍摄照片,您的面部和卡片上的信息都应清晰可见。

 

Select file to upload (up to 5M) 选择文件(最大不能超过5M)

Upload Selfie 上传自拍照片

6. 系统处理付款

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Your payment request is being processed 系统正在处理您的付款请求

Thank you for your payment, currently it is being verified. Keep an eye out for emails from Simplex for updates about the payment. 

Should your payment be approved, your crypto would be supplied by a third-party crypto-currency broker.

We have authorized your card for XXX USD, please note that your statement will show SIMPLEX_BITSTAMP

 

感谢您的付款,目前您的付款正在验证中。请密切注意来自Simplex的邮件,以获取有关付款的最新信息。

如果您的付款验证成功,您将收到由第三方加密资产经纪人提供的加密资产。

我们已为您的卡授权XXX美元,请注意,您的对账单上将显示:SIMPLEX_BITSTAMP

 

What’s going on with my money? 我的钱去哪了?

Simplex is currently verifying your transaction. It is possible that you will notice a charge in your credit card account. This is only an authorization check, automatically made in order to reserve the amount in case the payment is approved. If the payment doesn’t go through (cancelled, expired or failed), this authorization check will be voided in no more than 48hrs, and you will not see the charge in your account.

 

Simplex当前正在验证您的交易。您可能在您的信用卡账户中发现一笔扣款。这只是一项授权扣款,若扣款审核通过,会自动保留金额。若付款没有审核通过(取消,过期或失败),则此项扣款将在不超过48小时内作废,并且您的账户中不会显示这笔扣款。

 

Return to Matrixport 返回Matrixport

点击返回Matrixport会收到一个弹框提示

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買入指南 投資加密

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